I purchased an Evo-Flex from Electrum back in February, and I've had it for a little less than a month. I wanted to get a comprehensive feel for it before I wrote up a review, and I think we're there now.
For context, a little background on me; feel free to skip this paragraph and the next if you're looking for a review with a little less "personality". Growing up, my younger brother and I always enjoyed play fighting with plastic weapons. Really, it was what we could get our hands on, but some of the "extendable" lightsabers from the Prequel-era marketing were among the more durable we used. As we grew up, cheap plastic turned to bamboo, or polyurethane, and the relatively durable lightsabers were replaced by our all-time prized Christmas gifts; 2007 Master Replicas versions of Anakin's (brother) and Vader's (me) lightsabers. While they are gorgeous, they are also very fragile. Years later, I saw my first advertisement for a "combat-ready" lightsaber, but knew I couldn't justify spending $300 on a toy like that.
The way I finally got into this hobby was after having a slight mental break(through?) a few years back. I had an experience with a cactus in a desert, and I would describe it as having been the trip that changed me from a boy to a man. Following this, I decided that if the majority of the world can have an imaginary friend that tells them things are okay, then I could believe in the Force. And then, what started out as half justifying a combat lightsaber purchase and half being a social-commentary douchebag, I ended up finding a lot of peace in the Force. It may sound stupid, but sitting in meditation (or trying) with a lightsaber humming, and youtube playing "Ebon Hawk Ambient Sounds", it's kind of easy to slip into a galaxy far, far away for a little while.
Over the years, I purchased several Ultrasabers for myself and for my brother, and was about ready to buy another around the new year when I actually looked into the cost of smooth swing and neo these days instead of just assuming they were pie in the sky. That brought me to my Evo-Flex purchase. I selected Electrum because I liked their standard features, and I very much liked the idea of the Unity App. I landed on the Evo-Flex between that and the Allegiant.
Starting with the hilt itself; this thing is absolutely gorgeous. The craftsmanship is apparent in every inch of the lightsaber; I got it with light weathering, and I could not be happier that I did. The attention to detail, down to weathering on the chassis, is impeccable. The only place the hilt is not weathered is under the greeblie. I do find that mildly annoying for a reason I'll get into below. The Evo-Flex is light, and very thin. I'm not sure exactly which point on Ultrasabers gets measured for their dimensions, but a lot of their hilts read as being similar in diameter to the Evo-Flex, and this couldn't be further from accurate. The only US hilt I have that is comparable is an Initiate size that I received as part of a promotion, and it cannot house US sound options.
I was worried about two things with this hilt, both related to the switch. I was very unsure how I would feel about a touch-activation for the lightsaber, as I thought I could be constantly switching it off by accident while spinning/flipping it around. This admittedly could've been a problem if not for customizations offered in the Diatum app (again, we'll get into it). You can change your switch settings to activate/deactivate based on different duration touches, and the middle "button" of the switch can be toggled to make it a slide of the finger, or two taps. The second worry I had was with the control box itself. I really like the aesthetic of control boxes on lightsabers, but I've always felt they're counter to a proper grip. Sadly, the Evo-Flex has not changed my feelings on control boxes in the slightest, and this is why I'm mildly annoyed that there's no weathering under the greeblie; I would happily ditch it most of the time just to open up some viable grip space, but the metal underneath is pristine, so it looks a tad goofy. Not the end of the world, but the hilt is not as comfortable in-hand as I'd like, which is why I'd go with the Allegiant if I were to buy again. I did go with Neopixel, though, so it won't be used for heavy dueling.
My one nitpick with the hilt is this: when I swing the lightsaber even remotely hard, the sound card and electric components "slide" toward the tip of the hilt. Easy enough to fix, but it makes accessing the deep sleep switch, SD card, and charging port impossible until I slide them back very gingerly.
My half a nitpick is that I wish the blade socket were a little deeper.
Onto the blade, and while I'm sure there's not usually much to say about a neopixel blade aside from brightness/clarity, this unfortunately where my experience begins to sour. From unboxing the blade has a "rattle". It sounds like something is loose near the tip, or there isn't enough diffusing foam (I think is what it is) in parts of the blade, resulting in a void. Again, this isn't the end of the world, but it is a bit of a downer when you're trying to go to a different galaxy. I will address this further in just a bit.
The Unity App catches a lot of shit, and while I can't speak to the experience of Android users, I have a fairly old, really shitty iphone that has been working with the app just fine. Unity can be slow, but it offers all options advertised, and I had some fun tweaking different sound settings on different fonts and saving them with colors as a profile. I ran into a couple of buggy issues, but nothing that hampered me for more than 60 seconds.
And now, here comes the shit. I used the messaging system on the Electrum website to inquire about my blade rattle, and received a reply fairly quickly. I can't see dates on their site, but I think I sent my message on the 26th or 27th of April. I got a reply on the 28th stating that I could send the video clip I took of the rattle to their support email address, but that a rattle in the blade didn't generally constitute a "defective" product. I sent the video off to them immediately.
Five days later, I attempted to update to their newest firmware. I attempted to follow the directions on their site, and my saber didn't seem to react the same as the one in the video. I also didn't seem to have the update on my lightsaber after the attempted install. I watched the video on their site, and the directions seemed to differ slightly, so I tried again with the amended instructions, to the same result. I performed a soft reset, and hoped to just take a run at it another time. And then the lightsaber started acting up in a couple different, annoying ways. Now, it will sometimes "dead shut off" instead of performing any "poweroff" sounds or neo effects. The second issue is that, when waking up, the lightsaber plays "lockup" effects at full volume, instead of the respective "boot" noises. I can't tell just yet, but these issues may be localized to affected User Profiles on the board; I honestly got so frustrated after doing two more soft resets and two hard resets that I couldn't troubleshoot anymore. I've barely had the stamina to put soundfonts back on the lightsaber, and I've only re-set one of my Profiles.
I contacted Electrum for support on this issue via their support email last Sunday, the 3rd of May, since their site was down to prepare for the big sale. As of now, I have yet to hear from them on either my email from April 28, or my email from May 3. I know they just moved offices, and I know they just had a big sale, but it's honestly a massive let-down to spend $600 on a product and then be ignored in a support capacity. It also sucks to have spent the extra $130 for a neopixel blade that rattles; that's the kind of money I would expect an immaculate piece of plastic for. I may end up purchasing one of their 7" blades for indoor use, but given the experience I've had, I can't say I'll be buying anything else from them.
Hilt: 9/10- I'm not going to fault the hilt for my personal preferences on the switch box. If I didn't have to adjust the internals after every usage, it would be a perfect 10.
Blade: 6/10- Brightness is great, rattle is driving me insane, and the tip is very slightly "off center". Can't recommend neopixel set-up from Electrum given my experience. I love Neopixel overall, and this is my first, but it's also definitely my last from Electrum unless they come through at the last minute with some absolutely world-shattering customer service, which I doubt will happen, because:
Customer Service: 2/10- "What customer service?" is the question I've been asking myself for about two weeks now.
Edit: I'm in contact with the MAN Danjabus and will be revising this number
In summary... I don't even know anymore, man. I thought that Ultrasabers had been doing people especially dirty this last six months or so, but maybe it's every company, and I just judged them too harshly. Any way you cut it, I'm not happy I paid $600 for something that is, in my opinion, slightly defective, and have now been left to endlessly troubleshoot while waiting for a response.
Edit: Okay, downvotes. Not sure why, but okay.
Edit 2: And u/DanjaBus
to the rescue
EDIT 3: Over a month later- no resolution, just hours more troubleshooting. Firmware update may have been anecdotal, as it appears I may be experiencing a hardware failure. Can't say I'm happy with my purchase.